Last Updated: August 2026

TRULY respects your privacy and is committed to protecting the personal information you provide when visiting or interacting with TRULY.net.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide when you:

* Contact us through our website
* Submit an enquiry or request information
* Communicate with us by email
* Interact with other forms or features available on the website

This information may include your name, email address, company name, telephone number, and any information you choose to include in your message.

We may also automatically collect limited technical information when you visit the website, such as:

* IP address
* Browser and device type
* Operating system
* Pages visited
* Referring website or source
* Approximate geographic location
* Date, time, and duration of visits

2. How We Use Your Information

Information collected through TRULY.net may be used to:

* Respond to enquiries and requests
* Provide product or company information
* Communicate with customers, distributors, suppliers, and business partners
* Improve our website, content, and user experience
* Understand how visitors use our website
* Maintain website security and prevent misuse
* Support our marketing and business development activities
* Comply with applicable legal and regulatory requirements

We do not sell your personal information.

3. Cookies and Analytics

TRULY.net may use cookies and similar technologies to support website functionality, understand visitor behaviour, and improve website performance.

We may also use third-party analytics or measurement services to understand how visitors interact with our website.

Where required by applicable law, non-essential cookies and tracking technologies will only be used after obtaining appropriate consent.

For further information, please refer to our Cookie Policy.

4. Third-Party Websites and Retail Platforms

TRULY.net may contain links to third-party websites and services, including online marketplaces such as Amazon, social media platforms, and other external websites.

When you follow an external link, you will be subject to the privacy practices and terms of that third party.

TRULY is not responsible for the privacy practices, content, security, or operation of thirdparty websites.

5. Social Media and External Services

TRULY may maintain official profiles or content on third-party platforms such as YouTube, Facebook, Instagram, and other digital services.

Your interaction with these platforms is governed by the privacy policies and terms of the respective service providers.

Where third-party content or services are embedded within TRULY.net, those services may collect technical information or use cookies in accordance with their own policies and applicable consent requirements.

6. How We Share Information

We may share limited personal information with trusted service providers where necessary to operate and maintain TRULY.net or provide related business services.

These may include providers of:

* Website hosting and infrastructure
* Website maintenance and security
* Analytics and performance measurement
* Email and communication services
* Technical and professional support

We may also disclose information where required by law, regulation, legal process, or a valid request from a competent authority.

We do not sell or rent personal information to third parties.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining appropriate business records, resolving disputes, and meeting legal or regulatory obligations.

Retention periods may vary depending on the nature of the information and the purpose for which it is processed.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location and applicable privacy law, you may have rights concerning your personal information, including the right to:

* Request access to your personal information
* Request correction of inaccurate information
* Request deletion of certain personal information
* Object to or restrict certain processing
* Withdraw consent where processing is based on consent
* Request information about how your personal data is used

To exercise an applicable privacy right, please contact us using the details below.

10. Children’s Privacy

TRULY.net is not specifically directed toward children, and we do not knowingly seek to collect personal information from children through the website.

If we become aware that personal information has been collected from a child in circumstances where parental or guardian consent is legally required, we will take reasonable steps to delete the information.

11. International Visitors

TRULY.net may be accessed by visitors from different countries and regions.

Where personal information is transferred or processed internationally, we will take reasonable steps to handle such information in accordance with applicable data protection requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage visitors to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how personal information is handled through TRULY.net, please contact us:

TRULY
Website: TRULY.net
Email: info@trulyuk.com